FAQs

Q: What are the available payment options?

A: PayPal, PayMe, or Cash

• PayPal: Select PayPal at the checkout and pay directly;
• PayMe: Select PayMe at the checkout and place the order. Once order is placed, get in touch with us, providing your order number as reference, and our customer representatives will provide our PayMe details/Paycode accordingly;
• Cash: Customers can choose to pay by cash if they are collecting from our showroom. Please get in touch with us after you place your order, providing your order number as reference, and our customer representatives will get in touch with you to arrange collection.

Q: How can I contact you?

A: Please contact us via the following channels:

• Whatsapp: +852 9248 8414
• Instagram: hkgourmetmarket
• Facebook: HK Gourmet Market

Important Notice:

*Please ensure that the frozen food is stored in conditions between -14至-18℃*